1. Introduction
Titanlabs AI ("we", "our", or "the app") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile application.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address, password (encrypted), and profile photo
- Usage Data: App interactions, AI scan history, and feature usage
- Device Information: Device type, operating system, and app version
- Payment Information: Transaction records (processed securely through third-party payment providers)
3. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered trading analysis services
- Process payments and manage your subscription
- Send important notifications about your account
- Analyze app usage to improve user experience
- Prevent fraud and ensure security
4. Data Storage and Security
Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
5. Third-Party Services
We use the following third-party services:
- AI Services: For generating trading analysis (data is processed but not stored by AI providers)
- Payment Processors: For secure payment handling
- Market Data Providers: For real-time stock and cryptocurrency prices
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent for data processing
- Export your data in a portable format
7. Data Retention
We retain your data for as long as your account is active. Upon account deletion request, we will remove your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
Our app is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
- Email: support@titanlabs.vn
- Website: titanlabs.vn